FAQ

Orders & shipping

Will my order arrive before Christmas?

Order by December 10 for the best chance of delivery before Christmas. Most orders arrive 7–15 business days after shipping.

How much is shipping?

Free on orders of $50 or more. Below that, standard shipping is $4.99. You'll always see the exact cost at checkout before paying.

How do I track my order?

As soon as your order ships, we email you a tracking link. Can't find it? Check your spam folder or contact us with your order number.

Can I send an order as a gift?

Yes. Enter the recipient's address at checkout and add a gift note in the cart. Prices are never printed on the packing slip.

Discounts

How does mix & match work?

Add any 2 items to your cart and save 10%; add 3 or more and save 15%. The discount is applied automatically at checkout. When another offer gives you more (for example on masks), the best deal is applied.

Can I combine discount codes?

One discount applies per order, and checkout always uses the one that saves you the most. Free-shipping codes can be combined with other offers.

Products

How do the funny face masks fit?

They're one size and stretchy, made to fit most adults and teens. They fit comfortably under ski helmets and work with goggles.

How do I pick the right baby size?

Each baby product has a size table on its page. Choose by your baby's height, and go one size up if they're between sizes.

Returns

What if something isn't right?

You have 30 days from delivery to return unused items. If anything arrives damaged or wrong, we'll replace or refund it free of charge. See Returns & refunds for details.